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Key 2: Systems Above People |
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Written by Berthold Kastel
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Page 1 of 3 It is a risky strategy to design critical enterprise solutions around people, including solutions for project management. The complexity and size of many enterprise level projects will almost certainly ensure that there will be training issues no matter what qualification people have. This can be overcome with a clear and logical setup that goes beyond personnel specific know-how. Even more so, if you involve multiple technical systems like SAP-PS and Primavera or MS Project people will be experts in the use of these tools but not necessarily in the overall process. Terminology may be used inconsistently, processes break, reconciliations take time, and so on.
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